Good News: Two of my popular webinars will be coming out as eBooks

Good news: My partner ExecSense Webinars has just announced that it is turning two of my webinars into eBooks! “Public Speaking & Presentation Skills for Venture Capitalists” “How Leading Communications Executives Are Using Internal Communications to Benefit All Aspects of Their Business” They will be available on Amazon.com (for the Kindle), Apple’s iBookstore (for iPad […]

South Carolina Primary Offers Lesson In Change Leadership

The Romney campaign has been a smooth-running, flawless manufacturing operation for years. All systems go. What Romney lacked in South Carolina, however, is the same thing that many change leaders lack. The failure to tap into an emotional vein. A CNN political pundit put it well when he said, “You can serve a mayonnaise sandwich […]

7 Traits Of High Impact Leaders

1.  Have vision 2.  Translate vision into an actionable-plan 3.  Set cultural tone, pace and direction 4.  Inspire action among followers 5.  Guide, nudge, nurture and develop others 6.  Build raving fans 7.  Are constantly Kaizen-focused and always accountable even when it’s not fun If you want to amp up your leadership skills in 2012 […]

True Leadership

What is leadership? It’s what happens when no one is watching. It’s what happens when the whole world is watching. It’s character when it counts. It’s backbone. It’s putting the good of the organization above self. It’s taking the long-view. It’s understanding consequences. It’s accepting and embracing change. It’s standing up for what is right […]

Great Leaders Have Presence

Presence is earned by hard work, authenticity, integrity and commitment. The right presence delivers game-changing results. Clients sense it. They may not be able to articulate what the “it” factor is — but they know it when they see it. And, they are drawn to it  — like moths to a flame. So what is […]

12 Ways Others Can Generate Referrals for Your Firm

Lead generation simply isn’t as hard or scary as it looks… Oftentimes, all we have to do is ask. The result? We find that people are eager and willing to help us because they believe in us personally and respect the quality of work that we do. Sharing some tips here from NYT Best Selling Author […]

Eight Steps You Can Take to Protect Your Brand

Here is a good check-list to protect your brand. Mostly geared toward product companies, but could also be applied to professional service organizations. Pam 1. Recognize that a product is only as good as the customer experience First impressions count. To identify all the elements that contribute to a good customer experience, include production and […]

Gilchrist Talks Social Media At OSAE Marketplace & Conference

The 2011 Ohio Society of Association Executives (OSAE) FEAR NOTHING conference is in full swing. Speaker Pam Gilchrist shares tips on managing social media. She will lead a crisis communications workshop for the group on Thursday.

Crisis Communications Expert Shares “No Fear” Strategies Gilchrist To Present At OSAE Conference 7-28-11

Pamela Gilchrist, chief strategist at Gilchrist Group, will present “NO FEAR: How To Successfully Survive A Crisis” at the 2011 Ohio Society of Association Executives (OSAE) Annual Conference and Marketplace. Her session takes place Thursday, July 28 at 1:15 p.m. at the Cincinnati Marriott North in West Chester, Ohio. The interactive session will focus on […]

How Free Time Can Cost Millions

“Charlie Sheen’s ‘winning’ antics bring to the forefront the impact of employee behavior on organizations, says Pamela Gilchrist, chief strategist at the Gilchrist Group, a business-communication and consulting firm in Cincinnati. But employers don’t have to have celebrities like Sheen on their payrolls to attract undue — and negative — attention, or to have legitimate […]